Frequently Asked Questions

Q. 1. How long do Activance leave-in treatments take to work?

A. You can find a detailed table with an estimated timeline for improving parameters that could be observed or monitored after a proper dosage daily of Activance spray HERE.

Q. 2. What's the difference between Original & Plus Treatments?

A. Firstly it's important to note that all three leave-in treatments, Original, Plus, and Rapid, contain the same strength/potency of hair growth nutrient molecule Rhodanide for thicker, stronger, vibrant, manageable hair and healthy scalp.

Activance Original is scented and the lightest 'least rich' formula of the three leave-in treatments. It's an all-purpose treatment for all hair and scalp types; being ultra-lightweight makes it ideal for those who have fine hair or suffer from easily weighed-down hair.
Activance Plus is also scented, the most hydrating, nourishing, and 'richest' formula out of the three leave-in treatments. It is ideal for dry, coloured, or damaged hair and scalp.
Activance Rapid is our unscented formula sitting in the middle; it offers the best of both worlds. It's an all-purpose treatment for all hair and scalp types, including those with sensitive, itchy scalps.

*In some circumstances, you may benefit from alternating between Plus and Original.
Suppose you have fine or easily weighed-down hair that you colour infrequently (every 3-4-months). Using Activance Plus for the 1st 2-4 weeks after colouring will deliver the extra hydrating, soothing, and nourishing required to repair dry, brittle, and damaged hair quicker. After four weeks of usage (every day/alternate days) and once the damaged hair has mended, switch to using the ultra-lightweight Original formula on its own as you may find the Plus will be too rich for your fine hair for continued use.

Q. 3. Can Activance be used on sensitive scalps?

A. Yes, you definitely can.
The entire Activance product range are low allergy formulas. In particular, our Activance Rapid leave-in treatment spray is unscented with 0% fragrance. Together with the mild soothing action that is slightly stronger than in Original but less so in Plus, It's an all-purpose treatment for all hair and scalp types and ages, particularly those with sensitive, allergy-prone, tender, or irritated scalps.

It's worth mentioning that if you have a sensitive scalp with an itch, irritations, or inflammation, you should use Activance Alleviate leave-in treatment instead for the first 1-2 weeks to soothe, calm and settle the scalp quickly before reverting to the use of Rapid leave-in treatment.

Please note:
Activance Rapid leave-in treatment is best used in conjunction with our gentle chemical-free Soothing Shampoo and lightweight Activance Conditioner to maximise your hair and scalp benefits and wellness.

Q. 4. Can I use Activance during pregnancy?

A. Yes, Activance is safe to use while pregnant and during preconception, childbirth, and the breastfeeding stages.

We recommend that you DO USE Activance during pregnancy for the following reasons:
During pregnancy, the best and any available nutrients and their stores are diverted to the fetus for exponential growth and development, exposing the mother to a higher risk of vital nutrient deficiency. In turn, Rhodanide deficiency will gradually reduce hair aesthetic, scalp health and accelerate hair damage, thinning premature hair-loss and aging.

The main active ingredient in Activance is Rhodanide*, a vital, versatile, bio-active regenerative molecule that our bodies produce naturally, like vitamin D, for various essential body functions. One of Rhodanide's many biological actions is to invigorate hair growth and improve its structure.

Activance for Postpartum Hair Loss
Pregnancy causes some noticeable changes to your hair, depending on the stage of pregnancy. A remarkable side effect during pregnancy, a good one, is that your hair will often look fuller and thicker due to hormone changes (e.g., increase in estrogen) that keep your hair full and from falling out. After childbirth, benefits from the 'good hair pregnancy hormone' will be lost while the 'bad hair hormones' (prolactin and luteinizing hormones LH) become more dominant/influential. Coupled with stress from delivery & breastfeeding, you might find that you are losing a lot more hair than usual 3 or 4 months after childbirth. It is very common and is called postpartum hair loss, and it could worsen after each subsequent birth.

The good news is that using Activance treatments regularly is not only safe but will help maximise hair growth. Activance strengthens and fattens the entire hair structure from hair follicle/roots to the tips while minimising/reducing the extent of hair-fall and hair-loss after childbirth (postpartum hair loss).

For the best result to minimise the extent of postpartum hair loss, continued and concurrent use of Activance treatments and its shampoos, and conditioner as regular hair & scalp wellness daily routine {i.e., before, during, and after pregnancy) is recommended.

*Rhodanide (thiocyanate) in Activance is a nature-identical, bioactive nutrient molecule found in plants & animals, classified as Generally Recognised As Safe (GRAS) food additive by FDA.

Q. 5. Can I use Activance with other hair products and treatments?

A. Yes, using Activance is not only compatible but will also complement all kinds of haircare or medical hair products and treatments. It enhances and improves performances maximising the intended results while compensating/minimising any negative/adverse effects on hair and scalp health.

Activance leave-in treatments are safe to use in conjunction with your usual styling routine and products. However, always remember to use Activance first before others. Apply your Activance treatment to clean hair and scalp, massage gently, leave-in, do not rinse out. Wait 10 minutes and style as usual. Wait 20 minutes if required to apply other hair care or medical hair and scalp products.

Haircare styling, products, and treatments include:
• Styling (incl. curling irons & blow dryers)
• Colouring (incl highlights, permanent & semi-permanent dyes)
• Perming, keratin, protein, and silk treatments

Medical hair products and treatments include:
• Minoxidil topical (Rogaine or Regaine)
• Hair transplants, both pre-and post-hair transplant treatment

Activance and Hair Transplants
The transplant procedure is traumatising to both hair and scalp.
We recommend that Activance be used in the 4-8 weeks before transplant to invigorate the hair and strengthen the hair follicle structure making it stronger and more viable for transplant, thus increasing the transplant success rate. 

Appling Activance post-treatment helps reduce swelling, inflammation, redness, and bruises caused by the transplant procedure. It will hasten the scalp’s recovery rate while invigorating the transplanted and remaining follicles to promote, maintain, maximise and accelerate hair growth and a healthy scalp.

If in doubt or if your required clarification or assistance to determine the best approach for your personal needs, we recommend that you discuss with a hair hairdresser who has Activance accreditation. Alternatively, you or your hairdresser are welcome to contact our office or the hair health practitioner from our Activance Clinic.

Q. 6. What is the difference between the Activance Hair Wellness and Activance Professional ranges?

A. We wrote a blog to explain - check it out.

Q. 7. What is Rhodanide?

A. Rhodanide, also known as thiocyanate, is a vital molecule in all living plants and animals. Our bodies produce rhodanide naturally, like vitamin D, for various and diverse body functions. One of Rhodanide's many biological actions is to invigorate hair growth and improve its structure. We wrote an entire blog post about the benefits of this essential molecule

Q. 8. Directions on the back of your leave-in treatment bottle advise using on clean damp hair. I want to apply the treatment daily as per the 'Active Treatment' regimen, but I don't want to wet/wash my hair every day. I was wondering whether I could do the treatment even on dry hair?

A. Yes, you can use all our treatments on dry hair. Applying the treatment to damp hair simply ensures that the maximum amount of product can easily reach the scalp because damp hair will not absorb the spray as quickly as dry hair. This needn't be an issue if care is taken to part dry hair exposing the scalp and spraying quite closely onto the scalp before lightly massaging in with fingertips. 


Remember to shake the bottle well, hold the nozzle close to the affected scalp, part the hair and spray 20-25 times* to the affected scalp areas, lightly massage in with your fingertips and leave it to dry naturally for 10 minutes before continuing with your usual hair care routine.

*A minimum dose of 5 to 6ml is required to treat hair thinning or/and hair loss. 


For best results during active treatment, apply Activance every day before any other topical hair care or medical products. However, if you are time-poor or do not wash your hair daily, you could apply Activance on alternate days but at double the dose. For example, using 40-50 sprays (10-12ml) instead, which could be split into 2 to 3 doses with 5 minutes intervals in the case of very little hair to reduce the product running away from the affected areas.

Q.9. Why isn't my 25% Immediate Use discount code working?

A. The code sent to you after you submit your Wellness Membership application allows you to get a 25% discount immediately. However, the code expires after 24 hours and once we've created your Wellness Member Account.



The information and references on this website have not been evaluated by governmental or regulatory bodies and departments like TGA, FDA etc. We do not intend to make claims, nor do we aim to diagnose, treat, cure, or prevent any illness or disease. Information, references, and testimonies are shared for educational and information purposes only. We highly recommend you consult your health professional practitioner or our regenerative health consultant from our Activance Clinic to discuss your individual case and needs before acting on any content on this website, especially if you are taking medications or have a medical condition. Results vary depending on severity of your hair loss.